Backed for life. In writing, not just in spirit.

An honest price means little if the product doesn't last. That's why products purchased at BROTHERSBAG are backed by our lifetime guarantee.

What's Covered

Three things, covered for life.

This is a concrete, specific commitment — not a general "quality promise."

Covered under the Lifetime Guarantee

Leather quality — the material itself, for the life of the product
Zippers — full mechanism and pull hardware
Hardware & accessories — buckles, clasps, fittings

Not covered: lining and stitching are excluded from this guarantee.

Detailed terms, timeframes and claim procedures are available in-store — ask a member of our team when you visit, or message us on WhatsApp with your question.

How To Use It

If something needs attention.

Keep your proof of purchase

A receipt or your WhatsApp order confirmation is enough.

Message us on WhatsApp

Describe the issue and, if possible, send a photo.

Bring the item in, or arrange a visit

We'll inspect it in-store and explain the next step.

Message us about a guarantee claim Visit our store